Our Policy

At Your Healing Place, your wellness is our priority. We respect your valuable time. When you arrive (in person, phone, or virtually via Zoom), there is NO wait and No other clients to interfere with you having your moment of clarity. For that reason, we have established a strict cancellation policy. Please be aware of it. Please contact us 24 hrs (BY PHONE) before your scheduled appointment to avoid forfeiting your office visit fee and membership session. Also, please note that if you are 15 min, the session will be canceled-no make session can be offered. ( In-person, phone, or virtual Zoom session Each session needs allotted time. No time can be added when you are late, and lateness creates a barrier for a genuine breakthrough!

 

Fees & Services:

Fees and services are subject to change without notice. We strive to offer the best service and the best options for service. However, since we cannot control third party changes, ie, lab fees, supplement cost, and other overhead changes, i.e., even CC fees and Paypal charges; please make sure to factor in those changes during your journey. To offset such changes, we periodically offer discounts, savings, and incentives. Please keep up with Newsletter and emails for details.

 

Deposits:

If you opted to use the 50% option when booking your appointment, please note that the deposit is non-refundable. Your account balance is due no later than 24 hours before arrival. Your time is more efficiently spent in testing and giving you the best service. No financial transactions are conducted at the office except remedy ordering resulting from Zyto can testing.

No show, no call forfeits cost of the session. No refunds.

 

Grace Period

We allow a 15 minute grace period for a late show. Your appointment cannot be extended to make up the time. If lateness is beyond 15 minutes, your appointment will be canceled without refund. No Refunds will be given after service has been rendered.

 

Remedies

Remedies can be returned if found to be tampered with or is not the correct order, whether opened or unopened, within 30 days, NO EXCEPTIONS.

 

Initial Consult w/ Detox

Initial Consults and office visits are personalized experiences. Each embodies its own dynamic to give you the best service and technologically advanced recommendation for your healing potential. There will be no refunds for your initial consult. The program exclusively offers coaching, testing, detox, and remedies-specific to your needs.

The initial consult offers options that are guaranteed to create change in your health status. You may choose to continue with the program using the subscription option. Or, you may follow the 30-day detox program and remedies offered not subscribing to the membership. No refund is given AFTER the initial Comprehensive Consult & Detox.  The fee for the Comprehensive Consults is non-refundable. However, you may reschedule your appointment for up to 60 days after the original apt.

 
Events

Events offer an additional opportunity to engage with others and submerge yourself in your healing journey. Head-count and supplies are tailored to RSVPs. No refund is given if you do not show up for a paid event. Check out our events. All events have been moved to the From Panic to Empowerment website!

 

No Exceptions.

© 2020 |  Your Healing Place | Dr. Stephanie Reid, PhD. | www.drstephanieyhp.com